Privacy Policy
At Crystal Clear Cruises, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
• Personal Information: Name, email address, phone number, mailing address, date of birth, passport details, and emergency contact information.
• Travel Preferences: Cruise destinations, travel dates, accommodation preferences, and special requests (e.g., dietary restrictions or mobility needs).
• Payment Information: Credit/debit card details or payment account information (processed securely through third-party payment processors).
• Device & Usage Information: IP address, browser type, device identifiers, pages visited, and other usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
• Book and manage cruise travel arrangements on your behalf.
• Communicate with you regarding your travel plans.
• Provide customer support and respond to inquiries.
• Send you marketing communications (only with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We may share your information with:
• Cruise lines, hotels, airlines, and other travel partners to fulfill your bookings.
• Payment processors for secure transaction handling.
• Third-party service providers that support our operations (e.g., email platforms, analytics tools).
• Government authorities or legal bodies when required by law or to protect our rights.
We never sell your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and deliver relevant advertisements. You can control cookie preferences through your browser settings.
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5. Data Security
We implement appropriate security measures to protect your personal data. However, no system can be guaranteed 100% secure. We encourage you to take steps to protect your own information.
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6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
• Access to the data we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your personal data.
• Objection to or restriction of processing.
• Data portability.
To exercise these rights, please contact us at [Insert Email Address].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us below.